Thursday, September 22, 2011

Rant

Now, I'm not one to be bitter.  I'm the one to usually look on the bright side of things and be positive about the situation, but I am past my limit.  Early this summer I submitted the information needed in order to get loans for school and living.  Thinking everything is going as it usually does, I forget about it except for the occasional stress-filled 'how am I going to pay for this?' moment.

Usually, this is where things just go smoothly, but this year, my senior year, Temple decides to be completely unreliable.  In early-to-mid august I started receiving email notices that if I didn't pay my tuition and fees that I would have my classes taken from me.  Seeing as schedules are tight and it's my senior year, I was worried so I contacted Wells Fargo who told me that Temple needed to accept the loans.  So what's my next mode of action? Call Temple of course!  Temple said that they would straighten everything out and my loans would go through.  After that all was good and the notices stopped.

A few weeks ago I checked my bill online to see how everything was and to be able to guess when I would get a check from Temple so that I could pay rent and other living costs.  When I saw that the Wells Fargo bill had not gone through I was irked, but not worried.  Temple was probably just busy with all the freshman.  Fast foward to today- no check, no change.  Angry now, I called them, was put on hold for over an hour, just to be told that my file was NOW put into the woman's pile and that I should check back in a week.

As a student, I need books, a place to live, and nutrition.  I didn't order books until this week (which is the fourth week of class), I'm going to need to pay utilities and rent out of my savings, and I haven't bought anything since my dad left me food.  Honestly Temple, you need to take into consideration the lives of the people who depend on these loans.  I understand you have thousands of students, but I submitted my papers months ago and you haven't processed my loan yet? If I weren't about to graduate you would have just lost some income.  Don't expect donations from me in the future.

1 comment:

  1. You need to call that lady back and ask for her manager. She's not going to take your case seriously until you do. I learned that also the hard way. And you should submit this as an op-ed or rant to the Temple News. Seriously.

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